Terms and Conditions
1) GENERAL TERMS & CONDITIONS
1.1) Orders can be made through our own website (thelittletouches.com), as well as other online stores including etsy.com (Etsy).
1.1) When purchasing from our website you are purchasing the one of our online template designs. This allows you the ability to personalised the template and download the design ready to print. No physical item will be shipped to you.
1.2) Our templates deigns are for PERSONAL USE ONLY. You may not forward, share, sell or distribute the files, other than for your own personal celebration.
They are for non-commercial use only.
1.3) Once the template has been purchased you will receive a link to edit your template within Corjl. Corjl require you to create an account in order to save the template and be able to log back in at a later date and make additional changes or to download the design.
1.4) The Little Touches have access to all designs that have been created using their templates within the Corjl interface.
1.5) Colours viewed onscreen may be slightly different from the actual printed colours. Different paper and card stocks may display colours slightly differently, due to the printing process and the way the ink sits on the paper-type. The Little Touches do not take any responsibility to how colours from our templates print.
1.6) We do not give refunds on our templates once an order has been purchased and you have accessed the template. If you require a refund and have not created a Corjl account please sent The Little Touches an email and they will look into your request.
1.7) Any customised products that have been created by The Little Touches for a client(s) will not be liable for a refund.
1.8) All designs at any stage of the process created by The Little Touches are the sole property and copyright of The Little Touches and can not be copied or reproduced in anyway outside of The Little Touches without pre-approval from us.
1.9) The Little Touches will take photographs of all products created for their client(s) and these may be used on their website, print or online advertising, and across social media platforms. The Little Touches tries to leave an amount of time between the client(s) receiving their products and us using the imagery for promotion so as to not cause the client’s wedding guests to see the promotional material before they see the finished article(s) themselves. If you would like to specify a date for The Little Touches to take into consideration, then the client(s) must specify this once the products have been collected / delivered.
1.10) Colours supplied to the client(s) in PDF form may be slightly different from the actual printed colours. Different paper and card stocks may display colours slightly differently, due to the printing process and the way the ink sits on the paper-type. Samples can be supplied to the client(s) at any stage for colour shades to be checked, please ask The Little Touches if any additional costs will be incurred.
1.11) Once you as a client(s) agree for The Little Touches to work on a design by paying them a non-refundable deposit then you as the client(s) agree to these terms and conditions.
2) BESPOKE ORDERS THROUGH OUR ONLINE SHOPS
2.1) Orders can be made through our own website (thelittletouches.com), as well as other online stores including etsy.com (Etsy).
2.2) All bespoke items are custom designed to adhere to your own specific design requirements as discussed between The Little Touches and the client(s). Products featuring customised text will then be supplied as a PDF proof via email. The client(s) is responsible for checking for any spelling, time, date or address errors. This includes but is not limited to website addresses and postal addresses. After sign off should any errors be identified, this may result in additional costs to the client(s).
3.3) Refunds will not be given after an order has been sent to clients. If an order is cancelled prior to going to the final design being given, a refund may be given, minus any design costs incurred in creating any mockup or PDF proof designs for the client(s).